20. Comment on 'individual differences' in modern organisations. Explain how this diversity is addressed by MNC's.

20.       The existence of Individual differences within organisations provides an opportunity to help recognise an individual’s capabilities. It can be on issues like gender, emotions or at the physical plane. Some indicators could be uniqueness, experience, learning, cultural backgrounds, mentall make-ups, parentage, hardships, work ethic, attitudes, expectations list, etc.                           individual differences are seen to be present among leaders, employees, customers, and other stakeholders in an organisation. Workplace diversity can be viewed positively by MNC’s as they present creative opportunities to individualise attention and be custom based in providing services to individuals. It is a known fact that customisation is the key to true satisfaction and if the corporate sector recognises individual differences existing in the work place as an opportunity to be tapped, it might create a more practical, realistic, and even an enjoyable work environment for all stakeholders. Hofstede’s’ approach can be also used to explain.